Categories

How do we access the dashboard? What are the main features available? How is the dashboard organized? What do the different sections mean?

How do we create departments? How do we structure our organization? How do we edit department settings? How do we manage department managers?

How do we access the course library? What information is shown for each course? How do we edit course details? How do we view course statistics?

How do we create new courses? What steps are involved? What content can we include? How do we submit for review?

How do we create training packages? How do we assign courses to packages? How do we select employees for packages? How do we track package completion?

How do we track employee progress? Where can we see completion rates? What analytics are available? How do we view department statistics?

How do we use the calendar widget? How do we view upcoming deadlines? What calendar views are available? How do we track time-sensitive training?

Can employees access training on mobile? Is there a mobile app? Are there any mobile limitations? How does progress sync across devices?

Are certificates automatically generated? What information is included? How are certificates stored? How do we access employee certificates?

How do we use the main menu? What do the icons represent? How do we switch between sections? How do we use filters?

What are the different status types? How do we track active vs pending employees? How do we manage invitations? How do we view employee details?

What analytics are available? How do we view department statistics? What progress metrics are tracked? How do we monitor completion rates?

How do we assign courses? Can we assign to multiple employees? How do we track assignments? How do we manage training schedules?

Where can we find help documentation? How do we report issues? Are there FAQs available? How do we submit feedback?

How do we resend invitations?

Jan 16, 2025 • 1 min read • 18 views
You can easily resend invitations to employees who haven't yet accepted.
Steps to Resend:
  1. Go to Staff Management > Employees
  2. Find the pending employee
  3. Click the settings gear icon
  4. Select 'Re-Send Invitation'
When to Resend:
  • If invitation wasn't received
  • If invitation expired
  • If employee requests new invitation
  • If original invitation was missed
Tips:
  • Check email address accuracy
  • Verify department assignment
  • Monitor invitation status
  • Follow up if needed
How many times can we resend an invitation?

As many times as it's required

How long does an invitation last for?

7 days

Is there a time limit between resends?

You may resend an invitation at anytime

Need Help?

If you need assistance with invitations, contact our support team at support@theorangecard.com.au

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