Categories

How do we access the dashboard? What are the main features available? How is the dashboard organized? What do the different sections mean?

How do we add individual employees? How do we bulk import employees? How do we manage employee status? How do we resend invitations?

How do we create departments? How do we structure our organization? How do we edit department settings? How do we manage department managers?

How do we access the course library? What information is shown for each course? How do we edit course details? How do we view course statistics?

How do we create new courses? What steps are involved? What content can we include? How do we submit for review?

How do we create training packages? How do we assign courses to packages? How do we select employees for packages? How do we track package completion?

How do we track employee progress? Where can we see completion rates? What analytics are available? How do we view department statistics?

How do we use the calendar widget? How do we view upcoming deadlines? What calendar views are available? How do we track time-sensitive training?

Can employees access training on mobile? Is there a mobile app? Are there any mobile limitations? How does progress sync across devices?

Are certificates automatically generated? What information is included? How are certificates stored? How do we access employee certificates?

How do we use the main menu? What do the icons represent? How do we switch between sections? How do we use filters?

What analytics are available? How do we view department statistics? What progress metrics are tracked? How do we monitor completion rates?

How do we assign courses? Can we assign to multiple employees? How do we track assignments? How do we manage training schedules?

Where can we find help documentation? How do we report issues? Are there FAQs available? How do we submit feedback?

How do we manage invitations?

Jan 16, 2025 • 2 min read • 16 views

Managing Invitations

Invitations can be sent and resent directly from the Staff Management section on your dashboard. To manage invitations:

  1. Navigate to Staff Management > Employees
  2. Here, you'll see the total number of employees, along with their current status—Active or Pending
  3. Pending employees are those who have been invited but haven't joined yet

Next to each employee's status, there is a gear icon. Click on this icon to resend an invitation as many times as needed.

Key Points

  • View employee statuses as Active or Pending
  • Resend invitations via the gear icon next to the employee's status
  • You can resend invitations as many times as necessary

Detailed Steps

  1. Go to Staff Management > Employees on your dashboard
  2. Check the status of your employees—Active or Pending
  3. Click the gear icon next to the employee's status
  4. Select Resend Invitation to send the invite again

Additional Information

  • For more detailed information or assistance:
    • Contact our support team
    • Check related articles

Tips and Best Practices

  • Tip 1: Regularly check the Pending section to follow up on employees who haven't accepted their invitations yet
  • Tip 2: Ensure correct email addresses are used before resending invitations

Need Help?

If you need assistance with managing invitations, contact our support team at support@theorangecard.com.au

Previous How do we create departments?
Next How do I contact support if I need help?

Related Articles

What are the different status types?

Learn about the two employee status types—Active and Pending

How do we view employee details?

Learn how to view employee details