Categories

How do we access the dashboard? What are the main features available? How is the dashboard organized? What do the different sections mean?

How do we add individual employees? How do we bulk import employees? How do we manage employee status? How do we resend invitations?

How do we create departments? How do we structure our organization? How do we edit department settings? How do we manage department managers?

How do we access the course library? What information is shown for each course? How do we edit course details? How do we view course statistics?

How do we create new courses? What steps are involved? What content can we include? How do we submit for review?

How do we create training packages? How do we assign courses to packages? How do we select employees for packages? How do we track package completion?

How do we track employee progress? Where can we see completion rates? What analytics are available? How do we view department statistics?

How do we use the calendar widget? How do we view upcoming deadlines? What calendar views are available? How do we track time-sensitive training?

Are certificates automatically generated? What information is included? How are certificates stored? How do we access employee certificates?

How do we use the main menu? What do the icons represent? How do we switch between sections? How do we use filters?

What are the different status types? How do we track active vs pending employees? How do we manage invitations? How do we view employee details?

What analytics are available? How do we view department statistics? What progress metrics are tracked? How do we monitor completion rates?

How do we assign courses? Can we assign to multiple employees? How do we track assignments? How do we manage training schedules?

Where can we find help documentation? How do we report issues? Are there FAQs available? How do we submit feedback?

How does progress sync across devices?

Jan 16, 2025 • 1 min read • 13 views

Employee progress is automatically saved to their accounts, allowing them to seamlessly switch between devices.

How It Works:

  • Progress is saved automatically
  • All data syncs to the account
  • Accessible from any device
  • Continue where they left off

Steps to Switch Devices:

  1. Log out of the current device (optional)
  2. Go to the website on the new device
  3. Log in to the account
  4. Resume the course

What Gets Saved:

  • Course progress
  • Quiz results
  • Completion status
  • Certificates earned
  • Learning time

Do Employees Need to Manually Save?

No, saving happens automatically.

What if an Employee Forgets to Log Out?

No issue—progress is linked to the account, not the device.

Need Help?

If there are any issues with progress syncing, contact our support team at support@theorangecard.com.au or visit our Help Centre.

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