The Orange Card Pty Ltd (ABN 53 622 151 651) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.
Compliance with Privacy Laws
This Privacy Policy takes into account the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as well as the New Zealand Privacy Act 2020 and the Information Privacy Principles. In addition to the Australian laws, individuals located in the European Union or European Economic Area (EU) may also have rights under the General Data Protection Regulation 2016/679 and individuals located in the United Kingdom (UK) may have rights under the General Data Protection Regulation (EU) 2016/679) (UK GDPR) and the Data Protection Act 2018 (DPA 2018) (together, the GDPR).
The Information We Collect
Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.
The types of personal information we may collect about you include:
- Identity Data including your name, age, and profession
- Contact Data including your telephone number, address and email
- Financial Data including bank account and payment card details
- Transaction Data including details about payments
- Technical and Usage Data when you access our websites or platforms
- Profile Data including your username and password
- Interaction Data including information from surveys and promotions
- Marketing and Communications Data including your preferences
- Professional data including work history and qualifications
How We Collect Personal Information
We collect personal information in a variety of ways, including:
- when you provide it directly to us, including face-to-face, over the phone, over email, or online
- when you complete a form, such as registering for any events or newsletters, or responding to surveys
- when you use any website we operate
- from third parties
- from publicly available sources
Why We Collect, Hold, Use and Disclose Personal Information
| Purpose of use / disclosure | Type of Personal Information |
|---|---|
| To enable you to access and use our software, including to provide you with a login. |
|
| To work with you as a customer or supplier of our business. |
|
| For internal record keeping, administrative, invoicing and billing purposes. |
|
Our Disclosures of Personal Information to Third Parties
We may disclose personal information to:
- our employees, contractors and/or related entities
- IT service providers, data storage, web-hosting and server providers
- marketing or advertising providers
- professional advisors, bankers, auditors, our insurers and insurance brokers
- payment systems operators or processors
- our existing or potential agents or business partners
- sponsors or promoters of any promotions or competition we run
- courts, tribunals and regulatory authorities, as required or authorised by law
- third parties to collect and process data
Overseas Disclosure
Australian Residents
We store your personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia. We will only disclose your personal information overseas in accordance with the Australian Privacy Principles.
Your Rights and Controlling Your Personal Information
Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to work with you as a customer or supplier of our business.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.
Storage and Security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Cookies and Analytics
We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns.
Google Analytics
We may use Google Analytics Advertising Features. We and third-party vendors may use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together. These cookies and identifiers may collect Technical and Usage Data about you.
Facebook/Meta Analytics
We may use tools provided by Meta, such as the Meta Pixel, advanced matching, and Conversions API. These allow us to measure ad performance and deliver ads that may be relevant to you on Meta platforms based on your activity on our website/app.
Links to Other Websites
Our website may contain links to other party's websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
Contact Us
For any questions or notices, please contact our Privacy Officer at:
The Orange Card Pty Ltd
ABN 53 622 151 651
Email: admin@theorangecard.com.au
Appendix 1: Additional Rights for EU and UK Individuals
Under the GDPR individuals located in the EU and the UK have extra rights which apply to their personal information. Personal information under the GDPR is often referred to as personal data and is defined as information relating to an identified or identifiable natural person (individual).
Data Transfers
The privacy protections available in the countries to which we send data for the purposes listed above may be less comprehensive than what is offered in the country in which you initially provided the information. Where we transfer your personal information outside of the country where you are based, we will perform those transfers using appropriate safeguards in accordance with the requirements of applicable data protection laws and we will protect the transferred personal information in accordance with this Privacy Policy and Appendix 1.
Legal Basis for Processing
| Purpose of use / disclosure | Type of Data | Legal Basis for processing |
|---|---|---|
| To enable you to access and use our software |
|
Performance of a contract with you |
| For analytics and business development |
|
Legitimate interests: to improve our business and services |
| For marketing and advertising |
|
Legitimate interests: to develop and grow our business |
Extra Rights for EU and UK Individuals
You may request details of the personal information that we hold about you and how we process it. You may also have rights to:
- Have your personal information rectified or deleted
- Restrict our processing of your personal information
- Object to decisions being made based on automated processing
- Have personal information transferred to another organisation
- Make a complaint to the relevant Data Protection Authority
Data Retention
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Last updated: February 2025
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