Categories

How do I create an account? What information do I need to sign up? How do I activate my account after registering? Is there a guide for first-time users? Do I need any special software or hardware to get started?

How do I access my courses after logging in? Can I see all the courses I'm enrolled in? How do I search for a specific course? Are courses organized by topic or difficulty? What happens if I try to access a course I'm not enrolled in?

Can I take courses on my phone or tablet? Is there a mobile app, or do I use the website? Can I download courses to study offline? How do I switch between devices without losing progress? Are there any differences between the mobile and desktop experience?

How do I download my certificate after completing a course? Are certificates automatically generated, or do I need to request them? Can I share my certificate with others? What information is included on my certificate? How long are my certificates stored in my account?

What payment methods do you accept? How do I update my payment information? Are there different subscription plans for individuals? What happens if my payment fails? Can I view my payment history or download invoices?

How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I update my profile information (e.g., name, email, password)? Can I upload a profile picture? How do I reset my password if I forget it? Are there privacy settings to control what others can see? Can I delete my account, and what happens to my data?

How do I view my compliance deadlines? Is there a calendar that shows all my upcoming deadlines? Can I set reminders for deadlines? What happens if I miss a deadline? Are deadlines flexible, or are they fixed?

Where can I find extra resources like guides or videos? Are these resources organized by topic or course? Can I download or save resources for later? Are there links to external resources or references? How often are additional resources updated?

Is there a search bar to help me find courses or resources? How do I search for something specific? Can I filter or sort search results? What happens if I can't find what I'm looking for? Are there navigation tools to help me move between pages?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

Will I get reminders about upcoming deadlines?

Jan 15, 2025 • 1 min read • 17 views

Yes, you'll receive reminders through the platform's notification system.

How Notifications Work:

  • Appear in your dashboard notification panel
  • Show remaining time until deadline
  • Display your current progress
  • Indicate course priority

When You'll Get Notifications:

  • When a new course is assigned
  • As deadlines approach
  • When courses are due soon
  • If deadlines have passed

Where to Find Notifications:

  1. Check your dashboard
  2. Look for the notifications panel
  3. Review the calendar widget
  4. Monitor your course list

How often will I get reminders?

Notifications appear based on course importance and deadlines.

Can I turn off notifications?

No, deadline notifications are system-generated to ensure you stay on track.

Need Help?

If you're having trouble with notifications, contact our support team at support@theorangecard.com.au or visit our Help Centre.

Previous How do I know which compliance modules I need to complete?
Next How do I contact support if I need help?

Related Articles

How do I know which compliance modules I need to complete?

Learn how to track your compliance modules using the Notification System and Dashboard Calendar

Can I see deadlines for my assigned modules?

Learn about deadlines for self-enrolled and employer-assigned courses, including how to check due dates, track progress, and request extensions

What happens if I miss a deadline?

Find out what happens if you miss a deadline for self-registered or employer-assigned courses, and how to request extensions.