Categories

How do I create an account? What information do I need to sign up? How do I activate my account after registering? Is there a guide for first-time users? Do I need any special software or hardware to get started?

How do I access my courses after logging in? Can I see all the courses I'm enrolled in? How do I search for a specific course? Are courses organized by topic or difficulty? What happens if I try to access a course I'm not enrolled in?

How do I know which compliance modules I need to complete? Can I see deadlines for my assigned modules? What happens if I miss a deadline? Will I get reminders about upcoming deadlines? Can I retake a module if I fail or want to improve my score?

Can I take courses on my phone or tablet? Is there a mobile app, or do I use the website? Can I download courses to study offline? How do I switch between devices without losing progress? Are there any differences between the mobile and desktop experience?

How do I download my certificate after completing a course? Are certificates automatically generated, or do I need to request them? Can I share my certificate with others? What information is included on my certificate? How long are my certificates stored in my account?

What payment methods do you accept? How do I update my payment information? Are there different subscription plans for individuals? What happens if my payment fails? Can I view my payment history or download invoices?

How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I update my profile information (e.g., name, email, password)? Can I upload a profile picture? How do I reset my password if I forget it? Are there privacy settings to control what others can see? Can I delete my account, and what happens to my data?

How do I view my compliance deadlines? Is there a calendar that shows all my upcoming deadlines? Can I set reminders for deadlines? What happens if I miss a deadline? Are deadlines flexible, or are they fixed?

Where can I find extra resources like guides or videos? Are these resources organized by topic or course? Can I download or save resources for later? Are there links to external resources or references? How often are additional resources updated?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

Are there navigation tools to help me move between pages?

Jan 15, 2025 • 1 min read • 17 views

Website Navigation

Yes, the website includes standard navigation buttons to help you move around easily.

Navigation Options:

  • Menu buttons
  • Back/forward browser buttons
  • Dashboard access
  • Course library links
  • Progress tracking tabs

How to Navigate:

  1. Use menu buttons to move between sections
  2. Click your dashboard button to return home
  3. Select course titles to enter modules
  4. Use browser controls as needed

Tips:

  • Navigation stays consistent across pages
  • Menu options remain easily accessible
  • Dashboard is your main hub
  • Course pages link back to main sections

Can I use browser back buttons?

Yes, standard browser navigation works normally.

How do I get back to my dashboard?

Click the dashboard button from any page.

Need Help?

If you have trouble navigating the site, contact our support team at support@theorangecard.com.au or visit our Help Centre.

Previous How do I download my certificate after completing a course?
Next How do I contact support if I need help?

Related Articles

What happens if I can't find what I'm looking for?

Learn what to do if you can't find the information you're looking for