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Can I take courses on my phone or tablet? Is there a mobile app, or do I use the website? Can I download courses to study offline? How do I switch between devices without losing progress? Are there any differences between the mobile and desktop experience?

How do I download my certificate after completing a course? Are certificates automatically generated, or do I need to request them? Can I share my certificate with others? What information is included on my certificate? How long are my certificates stored in my account?

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How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I view my compliance deadlines? Is there a calendar that shows all my upcoming deadlines? Can I set reminders for deadlines? What happens if I miss a deadline? Are deadlines flexible, or are they fixed?

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Is there a search bar to help me find courses or resources? How do I search for something specific? Can I filter or sort search results? What happens if I can't find what I'm looking for? Are there navigation tools to help me move between pages?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

How do I update my profile information (e.g., name, email, password)?

Jan 16, 2025 • 1 min read • 19 views

You can update your profile information in the Account Settings section.

Key Points

  • Access Account Settings to modify name, email, password, and profile picture.

Detailed Steps

  1. After logging in, click on your profile picture at the top right-hand side.
  2. From the dropdown menu, select Account Settings.
  3. In the Account Settings section, update your name, email, password, and profile picture.
  4. Save your changes.

Tips and Best Practices

  • Tip 1: Double-check the accuracy of your email and password before saving.
  • Tip 2: Use a strong password for added security.
Need Help?
If you need assistance with updating your profile information, contact our support team at support@theorangecard.com.au
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