Categories

How do I create an account? What information do I need to sign up? How do I activate my account after registering? Is there a guide for first-time users? Do I need any special software or hardware to get started?

How do I access my courses after logging in? Can I see all the courses I'm enrolled in? How do I search for a specific course? Are courses organized by topic or difficulty? What happens if I try to access a course I'm not enrolled in?

How do I know which compliance modules I need to complete? Can I see deadlines for my assigned modules? What happens if I miss a deadline? Will I get reminders about upcoming deadlines? Can I retake a module if I fail or want to improve my score?

Can I take courses on my phone or tablet? Is there a mobile app, or do I use the website? Can I download courses to study offline? How do I switch between devices without losing progress? Are there any differences between the mobile and desktop experience?

How do I download my certificate after completing a course? Are certificates automatically generated, or do I need to request them? Can I share my certificate with others? What information is included on my certificate? How long are my certificates stored in my account?

What payment methods do you accept? How do I update my payment information? Are there different subscription plans for individuals? What happens if my payment fails? Can I view my payment history or download invoices?

How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I update my profile information (e.g., name, email, password)? Can I upload a profile picture? How do I reset my password if I forget it? Are there privacy settings to control what others can see? Can I delete my account, and what happens to my data?

Where can I find extra resources like guides or videos? Are these resources organized by topic or course? Can I download or save resources for later? Are there links to external resources or references? How often are additional resources updated?

Is there a search bar to help me find courses or resources? How do I search for something specific? Can I filter or sort search results? What happens if I can't find what I'm looking for? Are there navigation tools to help me move between pages?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

Are deadlines flexible, or are they fixed?

Jan 17, 2025 • 1 min read • 17 views

Organisation Deadlines

Deadlines depend on your organisation's policies and are typically set by your manager. It's important to consult with your organisation to understand whether the deadlines are fixed or flexible. Ultimately, it is up to your boss or the organisation to decide on the flexibility of deadlines.

Key Points

  • Deadlines are generally set by your organisation or manager.
  • Flexibility depends on company policy.
  • Always check with your manager to clarify deadline expectations.

Detailed Steps

  1. Reach out to your manager or HR for clarification on deadlines.
  2. Ensure you understand your organisation's policies regarding flexibility.

Need Help?

If you have questions about deadlines or need assistance, contact our support team at support@theorangecard.com.au

Previous How do I download my certificate after completing a course?
Next How do I contact support if I need help?

Related Articles

How do I view my compliance deadlines?

Learn how to track all your course deadlines using the calendar widget on your dashboard, with options to view deadlines, training dates, and upcoming requirements.

Is there a calendar that shows all my upcoming deadlines?

Discover how to use the calendar feature on your dashboard to track all your upcoming deadlines, with options for different views and automatic reminders for important dates.

Can I set reminders for deadlines?

Learn about how deadlines are assigned by managers or organisations