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How do I create an account? What information do I need to sign up? How do I activate my account after registering? Is there a guide for first-time users? Do I need any special software or hardware to get started?

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How do I know which compliance modules I need to complete? Can I see deadlines for my assigned modules? What happens if I miss a deadline? Will I get reminders about upcoming deadlines? Can I retake a module if I fail or want to improve my score?

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How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I update my profile information (e.g., name, email, password)? Can I upload a profile picture? How do I reset my password if I forget it? Are there privacy settings to control what others can see? Can I delete my account, and what happens to my data?

How do I view my compliance deadlines? Is there a calendar that shows all my upcoming deadlines? Can I set reminders for deadlines? What happens if I miss a deadline? Are deadlines flexible, or are they fixed?

Where can I find extra resources like guides or videos? Are these resources organized by topic or course? Can I download or save resources for later? Are there links to external resources or references? How often are additional resources updated?

Is there a search bar to help me find courses or resources? How do I search for something specific? Can I filter or sort search results? What happens if I can't find what I'm looking for? Are there navigation tools to help me move between pages?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

Is there a mobile app, or do I use the website?

Jan 15, 2025 • 1 min read • 17 views

Currently, you'll access all courses through your web browser - there is no dedicated mobile app.

How to Access:

  1. Open any web browser on your device
  2. Visit our website
  3. Log in to your account
  4. Start learning

Supported Browsers:

  • Google Chrome
  • Safari
  • Firefox
  • Microsoft Edge
  • Any standard web browser

Benefits of Browser Access:

  • No app downloads needed
  • Works on all devices
  • Instant access
  • Always up to date
  • No storage space required

Will there be an app in the future?

We'll notify users if a mobile app becomes available.

Does it work the same on all browsers?

Yes, the experience is consistent across all modern browsers.

Need help? Contact us at support@theorangecard.com.au

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