Categories

How do I access my courses after logging in? Can I see all the courses I'm enrolled in? How do I search for a specific course? Are courses organized by topic or difficulty? What happens if I try to access a course I'm not enrolled in?

How do I know which compliance modules I need to complete? Can I see deadlines for my assigned modules? What happens if I miss a deadline? Will I get reminders about upcoming deadlines? Can I retake a module if I fail or want to improve my score?

Can I take courses on my phone or tablet? Is there a mobile app, or do I use the website? Can I download courses to study offline? How do I switch between devices without losing progress? Are there any differences between the mobile and desktop experience?

How do I download my certificate after completing a course? Are certificates automatically generated, or do I need to request them? Can I share my certificate with others? What information is included on my certificate? How long are my certificates stored in my account?

What payment methods do you accept? How do I update my payment information? Are there different subscription plans for individuals? What happens if my payment fails? Can I view my payment history or download invoices?

How do I track my progress in a course? Can I see how much of a module I've completed? How do I check my scores or grades for completed courses? Are there reports or analytics for my performance? How do I know which modules I've finished and which are left?

How do I update my profile information (e.g., name, email, password)? Can I upload a profile picture? How do I reset my password if I forget it? Are there privacy settings to control what others can see? Can I delete my account, and what happens to my data?

How do I view my compliance deadlines? Is there a calendar that shows all my upcoming deadlines? Can I set reminders for deadlines? What happens if I miss a deadline? Are deadlines flexible, or are they fixed?

Where can I find extra resources like guides or videos? Are these resources organized by topic or course? Can I download or save resources for later? Are there links to external resources or references? How often are additional resources updated?

Is there a search bar to help me find courses or resources? How do I search for something specific? Can I filter or sort search results? What happens if I can't find what I'm looking for? Are there navigation tools to help me move between pages?

How do I contact support if I need help? Is there a help center or knowledge base I can use? What are your support hours, and how quickly will I get a response? Are there FAQs or troubleshooting guides available? Can I submit feedback or report a problem? How do I contact support if I need help?

Do I need any special software or hardware to get started?

Jan 15, 2025 • 1 min read • 30 views

Do I Need Any Special Software or Hardware to Get Started?

Getting started with our service is straightforward and doesn't require any special equipment or downloads.

What You Need:

  • A computer, tablet, or mobile device
  • An internet connection
  • A standard web browser (like Chrome, Firefox, Safari, or Edge)

Supported Browsers:

  • Google Chrome (Version 90 or newer)
  • Mozilla Firefox (Version 88 or newer)
  • Safari (Version 14 or newer)
  • Microsoft Edge (Version 90 or newer)

Browser Settings:

  • Enable Javascript
  • Allow cookies
  • Enable pop-ups for our domain

Tips for Best Performance:

  • Keep your browser updated to the latest version
  • Clear your browser cache if you experience issues
  • Use a stable internet connection

Can I use a mobile device?

Yes, our service works on smartphones and tablets.

Will it work on older browsers?

While older browsers might work, we recommend using current versions for the best experience.

Need Help?

If you're having trouble accessing our service, contact our support team at support@theorangecard.com.au or visit our Help Centre for assistance.

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