Organisation Knowledge Base

Getting Started

Essential information for organisations getting started with The Orange Card

• How do we access the dashboard?
• What are the main features available?
• How is the dashboard organized?

Staff Management - Employees

Manage your employees and their access to training

• How do we add individual employees?
• How do we bulk import employees?
• How do we manage employee status?

Staff Management - Departments

Organize and manage your departments

• How do we create departments?
• How do we structure our organization?

Course Library Management

Manage your course library and content

• How do we access the course library?
• What information is shown for each course?

Course Creation

Learn how to create and manage courses

Department Training Packages

Manage training packages for departments

• How do we assign courses to packages?
• How do we select employees for packages?
• How do we track package completion?

Progress Monitoring

Track and monitor employee progress

• How do we view department statistics?

Calendar & Deadlines

Manage training schedules and deadlines

Mobile Accessibility

Mobile access features for organisation users

• Can employees access training on mobile?
• Is there a mobile app?
• Are there any mobile limitations?

Certificates

Manage organisation certificates and completion records

• Are certificates automatically generated?
• What information is included?
• How are certificates stored?

Dashboard Navigation

Navigate the organisation dashboard effectively

• How do we use the main menu?

Employee Status Tracking

Track and manage employee status

• What are the different status types?
• How do we manage invitations?
• How do we view employee details?

Training Analytics

Analyze and report on training performance

Course Assignment

Manage course assignments and scheduling

Support & Help

Get help and support for your organisation

• Where can we find help documentation?
• How do we report issues?
• Are there FAQs available?