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Frequently Asked Questions

No need to unsubscribe, the course does not attract any extra fees over any time period. If you have any specific enquires about your account, you can email admin@theorangecard.com.au  or by deleting your account via the user panel.

Click on Forgot my password link and we will reset your password.

We encrypt all personal information and credit card details using Secure Sockets Layer (SSL) technology. You will know that your details are being encrypted when the letters “https:” appear in the address bar and a small padlock appears at the bottom of your browser.

Please see below technical requirements for our online courses:

  • Newest version of Google Chrome, Firefox, MS Edge, or Safari. Google Chrome is recommended.
  • Browser must have JavaScript enabled.
  • Speakers or headphones are required.
  • Internet connection with 2.5 Mbps+.
  • Check that a company firewall is not blocking the video content.

Yes, the Orange Card is Australia wide and is valid for 3 years.